Who This Policy Covers

This policy explains how Optimal Health & Nutrition handles personal information collected through this website. It applies to visitors browsing the site and to people who submit an enquiry or become coaching clients.

Optimal Health & Nutrition is a coaching practice operated by Alisha. Questions about this policy can be sent to optimalhealth.coaching2@gmail.com.

Information You Give Me Directly

When you submit an enquiry form on this site, the following information is collected:

• Name and email address
• Phone number and preferred contact method, if you provide them
• Service of interest and your primary goal
• Any additional details you choose to include in the message field

The general enquiry form also asks about age group, fitness level, dietary preferences, availability, and any health issues you wish to mention. These fields help me understand whether coaching is a good fit before we speak. You decide how much to share.

Please do not send detailed medical records, diagnoses, or sensitive health history through the website forms. That information is collected separately during secure onboarding once coaching begins.

Information Collected Automatically

Like most websites, this site records basic technical data when you visit: IP address, browser type, device type, pages viewed, and the time of your visit. This is standard server and security logging.

This site does not run Google Analytics, a Facebook pixel, or advertising trackers.

How Your Information Is Used

Information you submit is used only to:

• Respond to your enquiry and answer your questions
• Understand your goals so I can explain whether coaching suits you
• Deliver coaching services if you become a client
• Keep records required for running the practice

Your information is never sold, rented, or traded. It is not shared with advertisers or added to marketing lists without your agreement.

When Information May Be Shared

Personal information is disclosed only in limited circumstances:

• To trusted service providers that help operate this website and deliver services, strictly so they can perform their function
• Where required by law, or to respond to a valid legal request
• Where there is a genuine concern about someone's safety
• With your explicit permission, such as a referral to another professional

How Long Information Is Kept

Enquiry submissions are retained for [ENTER PERIOD] unless you ask for earlier deletion. Client records are kept for [ENTER PERIOD] after coaching ends, to allow for continuity of service and record-keeping requirements.

Alisha: please replace the two highlighted values with the periods you actually use, then delete this line.

Your Choices and Rights

You may at any time:

• Ask what information about you is held
• Ask for corrections to inaccurate information
• Ask for your information to be deleted
• Withdraw consent for future contact
• Ask for a copy of the information you provided

Send any of these requests to optimalhealth.coaching2@gmail.com. Depending on where you live, local privacy law may give you additional rights.

Security

Reasonable measures are taken to protect the information collected, including an encrypted (HTTPS) connection across the site and restricted access to submitted enquiries. No method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

Children

This website and its services are not directed at children under 13, and information is not knowingly collected from them. Coaching for a minor is arranged only with a parent or guardian.

Changes to This Policy

This policy may be updated as services or tools change. The date at the top of this page shows when it was last revised. Material changes will be reflected here.